MyFBAPrep Wins 2026 ‘Excellence in Customer Service’ Award for Redefining Speed, Visibility, and Control in Global Logistics
Recognition showcases MyFBAPrep’s distributed fulfillment network delivering faster order routing, real-time inventory visibility & scalable logistics for high-growth brands
[Coral Springs, Fla. – April 22, 2026] – MyFBAPrep, a global eCommerce fulfillment network, has been named a winner of the 2026 Excellence in Customer Service Awards by the Business Intelligence Group (BIG), recognizing its ability to deliver faster fulfillment, real-time inventory visibility, and flexible logistics at scale for high-growth brands.
The Excellence in Customer Service Awards recognize companies delivering measurable, human-centered customer experiences. Winners are selected by a panel of experienced business executives using objective performance benchmarks.
MyFBAPrep was recognized for its technology-enabled, distributed warehouse network that improves order routing speed, increases inventory visibility, and enables brands to scale across global markets without operational bottlenecks.
“This award validates what we’ve built—speed, visibility, and control are no longer optional in logistics, they’re the standard,” said Tom Wicky, Co-Founder and CEO of MyFBAPrep. “Our distributed network allows brands to move faster, reduce friction, and make real-time decisions across their supply chain.”
With a network of 100+ warehouses and over 85 million square feet across the United States, Canada, Mexico, the United Kingdom, and Europe, MyFBAPrep supports Amazon FBA prep, direct-to-consumer fulfillment, and retail and B2B distribution for high-growth brands. This recognition reinforces MyFBAPrep’s position as a leading distributed fulfillment network built for modern eCommerce operators navigating increasingly complex global supply chains, all while delivering an unparalleled level of white-glove customer service.
For the complete list of 2026 Excellence in Customer Service Award winners, visit www.bintelligence.com/posts/2026-excellence-in-customer-service-awards-from-scripts-to-strategy-the-winners-who-proved-that-how-you-treat-people-still-wins.
About MyFBAPrep
MyFBAPrep is a global eCommerce logistics platform delivering scalable, technology-enabled fulfillment solutions for high-growth brands, omnichannel sellers, and leading Amazon operators. With a network of 100+ warehouses and over 85 million square feet across the United States, Canada, Mexico, the United Kingdom, mainland Europe, and Australia, MyFBAPrep supports Amazon FBA prep, direct-to-consumer fulfillment, retail and wholesale distribution, and B2B logistics.
About the Excellence in Customer Service Awards
The Excellence in Customer Service Awards recognize the companies, teams, and individuals who set the standard for what customer service can deliver when it is resourced, led, and measured with intention. Established by the Business Intelligence Group, the program evaluates performance across award categories including Organization of the Year, Transformation of the Year, Technology of the Year, Team of the Year, Outsource Partner of the Year, Manager of the Year, Front-Line Pro of the Year, and Executive of the Year – spanning every major industry segment and organizational size. Judged by experienced business executives who provide detailed scoring and transparent feedback, the awards honor those who demonstrate that exceptional customer service is a measurable, repeatable, and commercially significant discipline.
About Business Intelligence Group
Business Intelligence Group (BIG) is an independent awards organization that has been recognizing outstanding achievement in business since 2012. Now in its 14th awards season, BIG operates more than 10 annual programs spanning innovation, artificial intelligence, cybersecurity, customer service, cloud computing, sustainability, sales and marketing, workplace culture, and women’s leadership.
Unlike popularity contests, BIG programs use professional judging panels and objective scoring benchmarks to identify organizations, products, and individuals making real, measurable impact. Winners receive a complete promotional toolkit – including blockchain-verified credentials, press release support, social media assets, and featured placement across BIG’s global community of more than one million business professionals.
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