Amazon is a major player in the eCommerce industry, providing online sellers with a massive platform to reach millions of customers across the globe. One of its most popular services is Amazon Multi-Channel Fulfillment (MCF), which allows sellers to take advantage of Amazon’s vast fulfillment network to complete orders from other sales channels. Amazon MCF...

By Tom Wicky on May 16, 2023

This is a guest post from Jordi Ordoñez. Jordi is an Amazon seller consultant who has written and participated in La Vanguardia, Shopify, Prestashop, Radio Nacional de España, Capital Radio, El Español, Revista Emprendedores, Brainsins, Marketing4ecommerce, eCommerce-news.es, SEMRush and other media. He provides Amazon training at The Valley, Foxize, EOI, Esic and other business schools....

By Guest on May 04, 2023

Competition is fierce in eCommerce, and understanding your competitors is essential to your business’s survival. Amazon is the largest online marketplace, with over 300 million active customers worldwide. However, it’s also the major platform for a massive number of sellers — and you have to contend with this large pool to attract shoppers’ attention. By...

By Tom Wicky on May 02, 2023

This is a guest post from Refund Retriever President Brian Gibbs. Brian founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever’s primary focus is FedEx and UPS parcel invoice auditing. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing,...

By Guest on April 27, 2023

As customer expectations evolve, eCommerce retailers must adapt by implementing advanced solutions that cater to their clientele’s growing demands. One aspect that plays a vital role in achieving this is logistics management, with third-party logistics (3PL) providers emerging as indispensable partners for online merchants. To better understand eCommerce sellers’ current priorities, challenges, and objectives, we...

By Tom Wicky on April 18, 2023

This is a guest post from Hammad Nafees of Zonguru. A marketer by trade, a writer at heart, and an Amazon evangelist around the clock, Hammad lives and breathes the world of the smiling A. You can often find him discussing the ins and outs of the eCommerce marketplace across the web. In the very...

By Guest on April 13, 2023

Customer trust is hard to earn and easy to lose. ​​After a single negative experience, 76% of consumers will stop doing business with a company. In eCommerce, providing exceptional customer support is crucial to set your business apart from competitors and maintain consumer loyalty. However, offering 24/7 support can be challenging, especially if you have...

By Tom Wicky on April 11, 2023

Customer expectations for shopping experiences are higher than ever. Fast, reliable, and trackable deliveries are just some of the perks customers assume as standard. These assumptions have become so mainstream that 42% of shoppers leave their carts due to issues with the estimated delivery date, while 24% abandon orders due to no delivery date provided....

By Tom Wicky on April 04, 2023

Social commerce is the integration of social media and eCommerce and has been on the rise in recent years. It allows businesses to sell their products directly through social media platforms, making it easier for consumers to discover and purchase items they see on their feeds. As social media continues to gain prominence in our...

By Rachel Andrea Go on March 30, 2023

Over the last three years, millions of online businesses have displayed resilience in the face of the unexpected. The COVID-19 pandemic accelerated the adoption and innovation of digital commerce, with online shopping increasing by 77% year over year in a matter of months. By the end of 2023, eCommerce sales will make up one-fifth of...

By Tom Wicky on March 28, 2023

The eCommerce industry provides countless opportunities to grow your online business, expand your reach, and build a powerhouse brand, but you have to monitor several elements to realize this potential. While there are many metrics business owners must track to determine and expand their success, one of the most important is revenue — the fuel...

By Tom Wicky on March 16, 2023

eCommerce is one of the most potentially lucrative business opportunities of the 21st century. This is evidenced in the success of online marketplaces like Amazon, the third-largest company by revenue in the world, boasting over 300 million customers and $121.23 billion in Q2 2022 alone. The eCommerce titan’s ready-made buying audience, next-level insights, and nearly...

By Rachel Andrea Go on March 14, 2023